We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Inc., a national multi-disciplinary engineering firm is seeking Construction Inspectors in the Providence, Rhode Island area for the 2026... ...projects are during day hours, but there may be occasional night work. CDR Maguire is an Equal Opportunity Employer M/F/D/...
Shift 2nd, M-F Hours 4:00pm-12:30am Independently plays a key role in maintenance, troubleshooting and repair in all aspects relative to good maintenance practices of equipment, reliability and performance of systems such as clean utilities, clean room HVAC, power plant...
...Shifts, # of hours: 6-16 hours/week, based on your Monday through Friday availability. Part time hours available for supplemental income. CLIENT'S QUALIFICATION & REQUIREMENTS: * CA RN Licensure required. * Experience with Adult/Older Adult population preferred, but...
...can never attain it. But along the way, we shall catch excellence. Vince Lombardi MyAdvice is hiring a Technical Search Team Lead to lead our technical SEO function. This is a hands-on leadership role for someone who is just as comfortable with technical SEO...
Job DescriptionOur US Ophthalmology team is committed to transforming the lives of patients living with diabetic macular edema (DME) and neovascular age-related macular degeneration (nAMD) with a portfolio of two products in the pipeline. We aspire to achieve this through...