*12 weeks* RN- BJH Ambulatory Call Center Outpatient Clinic This position is onsite in a GI Endoscopy Scheduling Center. Position will make outgoing and receive incoming calls to schedule patients and provide patient education regarding bowel preparation, anesthesia, post procedure expectations/requirements to ensure readiness for procedure. Position supports endoscopy procedure scheduling at multiple facilities at BJH. Role requires collaboration through Teams, EPIC, and phone. Shift: 8 hours x 5 days a week: 0800 - 1630. No weekends/holiday or call required. Location: Mid-Campus Center at Barnes Jewish Hospital. 4590 Children s Place, St Louis, MO. Years of experience REQ: 3 years, previous charge exp. required First-timers accepted: Yes Weekend REQ: None Is on-call REQ? No Will clinician float within scope meet facility needs? Yes Floating Req to Sister Facilities: (Y/N): No Locals accepted: No Pending State License accepted: Yes RTO Restrictions: No more than 7 days Guaranteed Hours: 40 BLS required GI/Endo experience or procedural experience required ACLS/CPI preferred. EPIC required Teaching Hospital Exp and/or Community Hospital Exp. preferred. Special Requirements: The call center is in the Mid Campus Building at BJH RN must have minimum 3 years of Med Surg/ICU/Procedure experience; GI experience or procedural experience required. Must have exceptional assessment and critical thinking skills and keen patient education skills. Excellent customer service and professional phone communication skills are required for this position. Experience with EPIC required. The majority of this work is via phone performing pre-procedure assessments, navigating the EMR for history, labs, radiology and other testing. This position is critical to the successful preparation of patients who will undergo outpatient GI procedures, Interventional Endoscopy procedures, EUS/EGD procedures. Patient education is another large aspect of this job. This position will also be scheduling procedures therefore efficiency with scheduling in EMR preferred. Some in-person patient interaction maybe required to support patients who have failed prep and are in the GI lab and need to have an additional procedure scheduled. Hospital Highlights Type of Facility: Short Term Acute Care Magnet / Teaching / Level Trauma (if applicable): Magnet & Teaching Hospital / Level I Trauma Center Total Staffed Beds: 1,266 Scrub Color: Navy Blue Charting: EPIC Parking Cost: Monthly parking passes available. Travelers can reach out to Public Safety for parking passed and speak with them about what is available. Security and Parking: 314-362-0750 o North Surface Lot-$73 (price and availability may vary) o Clayton Ave. Building Southeast Lot- $63 (price and availability may vary) o Clayton Taylor Garage- $73 (price and availability may vary) For orientation: park in the Laclede Garage (4929 Forest Park Ave, St. Louis Mo. 63108) for which there is a $15.00 charge. Pull a parking ticket and take with you. Barnes does not validate or reimburse for the charge. Wear scrubs. If you are working a straight night shift: If you are working straight night shift, there is no charge for parking, and you may park in the employee parking (you will receive parking information during orientation). If you will be working a day/night rotation: you will have to obtain a parking pass for which there is a $70.00 fee per month. The garage that you will be parking in will be Clayton/Taylor Ave location. Bring your license plate number with you on your first day. CO
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