Job Description

Role Description

The PRC Coordinator manages the end-to-end promotional review process for marketing and medical materials, ensuring compliance with regulatory, legal, and brand standards. This role serves as the operational backbone of the PRC process, coordinating cross-functional stakeholders (Marketing, Medical, Legal, Regulatory) and optimizing review cycles.

Key Responsibilities

• Coordinate and facilitate PRC review cycles for promotional and non-promotional materials (digital, print, HCP/patient-facing).
• Manage submissions through systems such as Veeva PromoMats / Vault, Aprimo, or similar platforms.
• Schedule and lead PRC meetings, ensuring stakeholder alignment and timely reviews.
• Track material status, comments, approvals, and version control.
• Consolidate and reconcile cross-functional feedback into actionable updates for stakeholders.
• Ensure adherence to MLR compliance, FDA/OPDP guidelines, and internal SOPs.
• Maintain and report on KPIs (cycle time, approval timelines, review efficiency).
• Identify process improvement opportunities for review cycle optimization.
• Support audits by maintaining accurate documentation and audit trails.
• Act as liaison between marketing teams and reviewers, ensuring clarity and efficiency.

Qualifications

• Bachelor's degree (Life Sciences, Business, Marketing, or related field).
• 3-8 years of experience in:
  • PRC / MLR coordination.
  • Marketing operations or regulatory support in pharma/biotech.
• Hands-on experience with Veeva Vault PromoMats (preferred) or similar tools.
• Strong understanding of promotional compliance and review workflows.
• Excellent organizational and project management skills.
• Ability to manage multiple deadlines in fast-paced environments.
• Strong communication and stakeholder management skills.

Preferred Skills

• Familiarity with US pharma regulatory environment (FDA, OPDP).
• Experience supporting commercial launch or brand teams.
• Exposure to digital asset review and omnichannel campaigns.
• Data tracking/reporting via Excel, Power BI, or dashboards.
• Lean/Six Sigma or process improvement mindset.

Onshore vs. Nearshore Expectations

• Onshore (US-based):
  • Direct engagement with brand, medical, legal teams.
  • Participation in live PRC discussions and decision-making forums.
  • Greater ownership of stakeholder management and escalation handling.
• Nearshore (LATAM/Canada):
  • Operational execution of review coordination, tracking, and documentation.
  • Time-zone aligned support for US teams.
  • Increasing exposure to stakeholder interaction depending on seniority.

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