Global Security - Technical Security Innovations Manager Job at JPMorgan Chase & Co., Ohio

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  • JPMorgan Chase & Co.
  • Ohio

Job Description

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. 

Job Summary

As the Technical Security Innovations Manager within Global Security, you will work to provide innovative solutions across multiple products focusing initially on Video Analytics and Facial Recognition.

Job Responsibilities 

  • Lead lab testing and proof-of-concept evaluations for video analytics and facial recognition solutions, establishing rigorous acceptance criteria and documentation standards.
  • Prioritize use cases based on risk reduction, operational efficiency, and strategic alignment with Global Security objectives.
  • Develop financial business cases, including ROI analysis and cost-benefit justifications, to support funding requests for new technologies.
  • Partner with Product Managers, Security Operations, Technology, business users and external vendors to ensure seamless integration and operationalization of new solutions.
  • Build and maintain strong relationships with senior executives, influencing decision-making and securing stakeholder buy-in.
  • Track industry trends, emerging technologies, and regulatory developments to inform product strategy and innovation pipeline.
  • Document and communicate testing outcomes, recommendations, and implementation roadmaps to leadership and stakeholders.

Required qualifications, skills and capabilities 

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area 
  • Demonstrated ability to execute operational management and change readiness activities 
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes 
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies  
  • Bachelor’s or Master’s degree in Engineering, Computer Science, Security, or related field.

     

  • Hands-on experience with video analytics, facial recognition, and lab testing methodologies.
  • Demonstrated ability to build financial business cases and secure funding for new initiatives.
  • Strong partnership, communication, and executive influencing skills.
  • Experience working in highly regulated, global environments 

     

Preferred Qualifications, Capabilities, and Skills

  • Proficient knowledge of the product development life cycle, design, and data analytics 

     

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

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