Express Service Advisor Job at Haddad Toyota, Pittsfield, MA

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  • Haddad Toyota
  • Pittsfield, MA

Job Description

We are seeking a customer service-oriented individual with a keen attention to detail to join our team. The ideal candidate thrives in a high-energy, fast-paced environment, and is committed to delivering exceptional service. Willing to train the right candidate! Requirements:

  • High school diploma.
  • Valid driver's license.
  • Ability to thrive in a fast-paced environment.
  • Customer-oriented with excellent interpersonal skills.
  • Strong attention to detail.
  • Exceptional multitasking abilities.
Benefits:
  • 50k-75k per year
  • Health, Dental, and Vision insurance
  • 401(k)
  • Paid Holidays
  • Paid Time Off
Responsibilities:
  • Greet customers promptly in the service drive and accurately write up vehicles for service
  • Dispatch repair orders to team leads and consult with technicians regarding required repairs
  • Prepare detailed estimates based on technician recommendations
  • Clearly advise customers on necessary repairs and maintenance needs
  • Determine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standards
  • Keep customers informed on the status of their vehicle throughout the service process
  • Finalize invoices, review completed work with customers, and process payments
  • Maintain exemplary customer service and ensure a positive service experience

Job Tags

Full time

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